Fees & Insurance Coverage FAQ’s
Which health insurance does Hub City Lactation accept? Hub City Lactation is partnered with The Lactation Network and Wildflower to offer families 100% coverage in lactation services. The following plans are currently accepted:
Blue Cross Blue Shield PPO
Anthem PPO
All Cigna Plans
UnitedHealthcare PPO & HMO (in-person consults only)
VA CCN- Community Care Network
PNOA
Multiplan
To check your Cigna Plan, click HERE. To check all other plans, click HERE.
What are Hub City Lactation’s self-pay fees?
Prenatal Visit (In-Home or Tele-Health) $160
Initial Postpartum (In-Home or Tele-Health) $200
Follow-Ups (In-Home or Tele-Health) $80
*Additional travel fee may apply for home visit consults outside the 40-minute driving radius from zip code 29376.
*There is a $50 cancellation fee for appointments canceled with less than 24 hours notice.
Will Hub City Lactation file out-of-network claims? You can submit a request to verify your insurance through this link. If your insurance company does not cover the cost of the visit, you will receive an invoice when you pay your consult. A superbill is provided after consults as requested.
When do I pay my invoice? Unless visits are covered through The Lactation Network, payment for the consult is expected 24 hours prior to the appointment unless alternative arrangements have been agreed to.
Which payment methods are accepted? Hub City Lactation accepts all major debit/credit cards. We are also partnered with PayPal to provide clients with various payment options to support growing families. Some options offered (subject to credit approval) include 'Pay in 4 interest-free payments', Pay Later and PayPal Credit. If you want to explore these options, send me an email to nicole@hubcitylactation.com to get started.
How do I submit Superbill to my health insurance provider for reimbursement? The degree of coverage and process to submit your Superbill will widely varies by insurance provider. Some insurances require pre-authorization. Please contact your insurance provider prior to your consult to inquire about their requirements for reimbursement. Hub City Lactation encourages you to submit all charges for processing even if you do not expect the services to be covered.
Use this helpful toolkit from The National Women’s Law Center to understand your coverage under The Affordable Care Act (ACA), which requires health insurance plans to cover breastfeeding support and supplies as a preventive benefit without imposing cost-sharing, such as deductibles, copayments, or coinsurance.